For large businesses, managed IT services are ideal and tend to be the preferred technology solution. However, many medium-sized and small businesses resist this approach.
It is important that small and medium sized businesses that are looking for a managed IT services partner will thoroughly research their options. It often makes more sense and is much cheaper to use a local service that might be smaller but is more flexible and supportive. In the Greater Boston area one such company is Roan Solutions. They serve the areas throughout Lowell, Burlington, Billerica, Woburn, Tewksbury, and Andover and provide services such as Server Maintenance, Network Setup and Monitoring, Managed IT Services, Firewall installations and trouble-shooting to name just a few.
We have five reasons listed below that may change your mind about managed services.
Reason 1: Controlling costs is becoming increasingly important. In the current economic conditions, IT budgets are being slashed. However, cut spending for IT doesn’t mean demand for the services goes down. This results in having fewer resources to do the same or even greater amount of work. In the short-term, managed services may be more expensive. However, in the long term, especially after factoring in the domino effects from customer dissatisfaction and lost productivity, they are much less costly.
Reason 2: The complexity of IT is increasing. The breadth and sheer amount of information technology required by businesses today puts mid-sized and small business at a big disadvantage. Equipment needs to be upgraded on a constant basis and new IT specialties continue to emerge in various areas, from networking to telephony. This makes if very tough for small businesses to keep up with the expertise needed to manage the new technologies properly.
Reason 3: You rely on IT more than ever. In the past couple of years companies have become more and more dependent on IT. Increased uses of IT results in more outages and productive losses.
Reason 4: Your current solutions are inefficient. In-house IT departments staffed by one or two people are not sufficient to handle the inevitable IT breakdowns that occur in today’s high-tech world. When this happens, employees frequently need to wait for help to arrive. This results in employees being less productive and having lower morale. Employees who are unhappy also tend to be less productive.
Reason 5: You are required to maintain compliance. These days, more companies find themselves subject to various regulations that they must comply with, from HIPPA to Sarbanes-Oxley. A majority of small business simply do not have the necessary resources to completely understand these regulation requirements, let alone having the means to comply with them.
The best reason of all to consider bringing manged IT services on board is if your company’s specialty isn’t IT. If the management of IT infrastructure isn’t related at all to your core competency, there really isn’t any good reason why you should outsource this function to an expert. Having managed services will enable you to make use of internal IT resources and personnel for other purposes, like supporting the company’s strategic business objectives.